Contact Us
Our dedicated customer support team is available to assist you with any inquiries, technical issues, or account-related matters. We are committed to providing prompt and professional assistance to ensure your gaming experience meets the highest standards of service and compliance with Canadian gaming regulations.
Support Channels and Response Times
We offer multiple communication channels to accommodate your preferences and urgency of inquiries. Our live online chat feature provides immediate assistance for general questions and technical support during peak hours. For detailed account matters or formal complaints, please contact us via email at [email protected], where our specialists will respond within 24 hours on business days.
| Contact Method | Availability | Response Time |
| Live Chat | Daily 9:00 AM – 1:00 AM EST | Immediate |
| Email Support | 24/7 Submissions | Within 24 hours |
| Phone Support | Mon-Sun 10:00 AM – 10:00 PM EST | Immediate |
Contacting Our Support Team
- Prepare your account information and detailed description of your inquiry
- Choose appropriate contact method based on urgency and complexity
- For phone support, call 1-905-374-3598 during operational hours